Multiple emergency crews, including CareFlight, are at Richmond Railway Station, after a train crashed into a wall Monday morning.
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CareFlight said up to 20 passengers had been injured and specialist doctors had been assigned to treat the most serious.
As well as CareFlight, NSW Ambulance have sent two helicopters to help treat the injured.
Ambulance road crews, NSW Fire and Rescue, SES and police are also on the scene.
Brett (surname withheld) was waiting on the platform when the incident occurred shortly before 10am.
“It [the train] came right to the end, probably at about 50 to 70 km\h, and just smashed right into the barrier,” he told the Gazette at the scene.
“I witnessed all the people through the window, they were just flying through the air.
“I was straight onto the train as soon as I seen people were injured ... I walked through and seen the blood everywhere. There is absolutely blood everywhere, it’s a big hit.
“Inside the train is like a bloodbath. All the dividers in between the carriages are smashed, completely crushed flat on every single one, that’s how fast it was going.”
A woman who works near the station said the store she works in shook when the collision occurred.
East Market Street is currently closed to traffic out the front of the station, as emergency crews tend to the injured.
Trains incoming from the city are currently stopping at Clarendon with buses transferring passengers into Richmond.