With more than 30 years of experience in the industry, Windsor Funeral Home knows everything there is to know about laying a loved one to rest.
Their experienced team is available seven days a week, 24 hours a day, to guide you through the process.
A spokesman for Windsor Funeral Homes said the qualified and compassionate staff take turns manning the phones overnight and on weekends so that someone is always there when you need them.
"We believe this is very important for someone who is going through one of the most difficult times of their life," the spokesman said.
All of the staff members are locals and have spent years looking after grieving families in the Hawkesbury.
For example, Darrell Logue is a third generation funeral director who moved to the Hawkesbury in the 1970s with his wife Judy and their four children Mark, Fiona, Jason and Paul.
He has been joined by his grandson Brad, who is now the fourth generation of the family to join the funeral business.
Another member of the team is Genean Beetson, a local who has been looking after grieving families in the Hawkesbury for 15 years.
Genean is quite well known in the community for her volunteer work, in particular around suicide prevention. She is the founding member of a charity called The Network which supports people bereaved by suicide in western Sydney.
One very important staff member is rescue therapy cat Smokey, who is on hand to comfort family members when they are making funeral arrangements. The office is also pet friendly as the staff understand that having a pet present can help people find some comfort during a very difficult time.
Windsor Funeral Home pride themselves on the fact that the same staff members attend to the collection of your loved one and then arrange and conduct the funeral, ensuring that you see the same familiar faces during this difficult time.
They can arrange all female staffing if you prefer and offer their own private chapel and function room.
Special requirements can be catered for to make the day as memorable as possible. For example staff have arranged for burials on family properties, funerals held at the pub and even had a gentleman's horse taken to his funeral.
They have catered for a truck hearse, a horse drawn cart hearse and even a Harley Davidson hearse.
Funerals are designed to be affordable and pre-paid options, with flexible plans, are available.
- To find out more about the many options available to farewell a loved one you can go to their website at www.windsorfuneralhome.com.au.