Snap Send Solve smartphone app processed 187 reports to Hawkesbury Council in 2018

A FREE phone app that enables authorities and their customers to identify and solve community issues processed nearly 200 reports to Hawkesbury Council last year.

The app, called Snap Send Solve, allows residents to ‘snap’ a picture of a Council-related issue in their neighbourhood, and send it along to the authorities.

It processed to Hawkesbury Council 187 reports relating to parking, dumped rubbish, road issues and more in the Hawkesbury area.

There were also 32 reports sent in to other authorities.

Hawkesbury resident Peta Leva said the app made it easier for busy people to help look after the community they live in.

“I’ve had friends who aren’t using smartphones tell me where things are broken so I can report them, in fact I even use the app in other council areas to report hazards,” Peta said.

“It’s a fantastic app that is a great resource for residents and a quick and easy way to report issues to Council as well as Telstra and Sydney Water.”

The app uses GPS to determine location and which authority to send the issue to, and the user-uploaded ‘issues’ are sent directly to the relevant authority or council.

Snap Send Solve is available from the App Store and Google Play, and available online.

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