Medibank deducting wrong amounts from policyholders' accounts

By Esther Han
Updated March 2 2017 - 2:53pm, first published February 16 2017 - 2:34pm
Medibank has 28 per cent market share, but in the December quarter accounted for 48 per cent of complaints.
Medibank has 28 per cent market share, but in the December quarter accounted for 48 per cent of complaints.
Complaints about private health insurance is increasing each year. Photo: Peter Braig
Complaints about private health insurance is increasing each year. Photo: Peter Braig

Medibank policyholders should check there are no problems with their automatic payment set-ups, with many complaining about incorrect or irregular direct debits.